Hostal Pucara Molina

"the staff was kind and helpfull, swimming pool which is great"

"Aucun."

"The 2 members of staff that actually worked at the hostel. They have saved the hostel from getting a zero rating"

"Even before arrival The hostel had problems with our credit card (it's been used OK throughout South America this past 8 months!). So we uploaded details of a 2nd emergency card to secure our booking, with a request not to use it as we would incur extra charges on that card (and we would deal with the payment on arrival). However, they deducted the money straight away and left us out of pocket. It took management several days after our arrival to send a receipt so we can claim back the VAT (as we are foreign travellers with a PDI card). Day 1/night 1 We arrived early (due to bus timetables, about midday, 3 hours before official check-in) with the hope we could at least leave our bags there until the room was ready. The information on the door indicated reception was open between 07.00 and 23.00 hours so we rang the bell. No answer. There was information that if there was no response from the desk to contact via WhatsApp. We sent a WhatsApp message. No reply. We left and returned at 15.00 hours. We rang the bell. No response. About 5 minutes later a lady arrived to open up, but had no knowledge of our booking. Eventually she found the details and took us to a front facing room (no. 1) next to the noisy main road. We had specified booked a back room, with a pool and garden view, with a fridge. The room had none of these, so we complained and she went to phone management. Simultaneously to this, and 10 minutes after check-in, we received a WhatsApp to say we would be let in at 15.00 hours, that we would have room 3, could we wait another 10 minutes. OK we thought, just a simple mistake, annoying but it happens. Over an hour later we were still waiting to be shown to our room (still being cleaned). When we finally got shown there, it was the back of no. 1, so, still on the main road, no fridge, no garden view or pool view. (The pool was only ¾ full, dirty and full of mosquito larvae. Totally unusable."

"La habitación de buen tamaño, el entorno bonito, fácil de llegar y bien ubicado. Comunicación con el alojamiento expedita y fácil. Personal amable y buena atención. Cama cómoda y toallas suaves."

"Dentro de lo esperable, sorprendió"

"Desayuno normal solo que no tenian leche para cortar el fe o el te"

"Estacionamiento chico"

"El hostal tiene una buena ubicación, muy cerca de la plaza y comercio. La habitación tiene lo suficiente para descansar bien. El personal es excelente, muy amable. El desayuno con palta, nos gustó mucho."

"Falta mejorar limpieza en rincones y muebles y cortinas black out para que en la noche esté bien oscuro."

"La ubicación era muy cerca de la plaza y locales para comer y cafeterías , además el personal muy amable y atento"

"La limpieza no fui capaz de dormir en las sábanas era como si estuvieran sucias, habían como manchas de sangre pero recientes , además es necesario una fumigación, habían bichos entre ellos una araña de rincón en mi cama"

"La ubicación es muy buena, los espacios dentro de lo esperado"

"Faltó un poco más de comodidad y en el comedor falta más cuidado y limpieza en el mobiliario ( sillas)"

"Habitación y baño limpios, cama muy cómoda y el lugar es acogedor. Excelente lugar para descansar y relajarse."

"Al momento del check in no me informaron nada del horario de la cocina ni la manera de como entrar al hostal a altas horas de la noche (eran fiestas patrias y llegué luego de la fonda), tuve que llamar en la noche porque no me abrían y resulta que no se entraba por la puerta principal a esa hora."

"Nada. No nos recibieron pésimo a pesar de haber confirmado"

"Aucun."

"Cómodo, y con los elementos suficientes como para pasar una noche cómoda."

"Aucun."