"Man får meget for pengene. Receptionisten var fantastisk hjælpsom og imødekommende. Han solgte hotellet på bedste vis. Udsigten er fantastisk."

"Områder hotellet ligger i er kedelig."

"Hotel med en fantastisk beliggenhed. Vi havde booket en grand suite med udsigt over Luganosøen. Enestående udsigt!! Alle ansatte på hotellet ydede en fantastisk service, særligt personalet ved den lækre pool. Generelt blev der reageret hurtigt på alle vores forespørgsler Lækker morgenmad med mulighed for et glas processo."

"Der hørte en lille balkon med et lille bord og to stole til suiten. Ærgerligt med så lidt plads til at sidde ude - vi var to voksne og to børn. Det havde passet bedre til et værelse til to personer. Der var en del skimmel rundt omkring på den udvendige del af hotellet, også på vores balkon. Dette synes jeg ikke man kan forvente af et hotel i den prisklasse. Meget hårde madrasser - det er jo selvfølgelig en smagssag. Suiten var indrettet med møbler i ikke så god kvalitet."

"Udsigten var usammenlignelig, værelset var rigtig stort og godt og fedt der var et lille tekøkken, dejligt med aircondition"

"Priserne på det meste af hotellet var højt, for højt ift. det man fik. Vi spiste i hotellets bar ved ankomsten og betalte 1200kr for et middelmådigt måltid hvor vores børn fortsat var sultne efterfølgende. Livredderne ved poolen virkede ofte sure, det var der ingen grund til"

"Friendly staff, the gym and the pool were nice, good breakfast."

"Nothing"

"Very nice room - thank you for the upgrade!, clean, bright, spacious. Good beds. Wooden floor. Daily cleaning. Excellent buffet. No time pressure by the waiter. Very nice and friendly staff. Steam bath, sauna, gym. Views. Bus stop in front of the hotel - just perfect."

"Our room was overheated for my taste. Only one large towel was provided for the pool, steam bath and sauna experience. Textile steam bath is mixed, nude sauna is unisex."

"Excellent service from everyone we encountered at Villa Sassa, especially Roxana who helped me organise a surprise for my friends who were celebrating big events. Treatments at the spa were great, views were stunning, food at the restaurant was delicious - we wished we had stayed more than 2 nights."

"Aucun."

"The hotel was very clean throughout our stay. The reception staff were extremely helpful and welcoming. I really appreciated the shuttle bus service provided for hotel guests on arrival and departure, a very nice and convenient touch. We had a massage at the hotel spa, which was absolutely wonderful and very professional. We also had dinner at the hotel restaurant; it was beautifully presented and very tasty. The hotel room was clean, comfortable, and I had an excellent view from my balcony. Overall, the staff were highly professional, courteous, and made us feel well looked after"

"We had breakfast every day, but unfortunately the hot food was often not hot. There was also some confusion with the jam selection, one large rack with all jars having the same label, which made it difficult . Don't like the jam all the same. We also had to wait over an hour for a poached egg. To be fair, the staff apologised sincerely and did not charge us for it, which was a very nice and appreciated gesture."

"Very large suite and beautiful gardens. The restaurant was superb, and the food was exceptional."

"Lacking in signage to find the entrance of the parking, then finding reception was a challenge, then finding the rooms and facilities again was a challenge. In general, signage was just inadequate, unclear or missing."

"It is always such a pleasure to come back to the Villa Sassa: everything is great, the big rooms, comfortable beds, the atmosphère and the excellent breakfast. The pool is also so nice to use again."

"Nothing"

"Amazing view, spacious room, very helpful and kind personnel. Highly recommended."

"Aucun."