"Very quiet and relaxing stay to disconnect from city life. Amazingly kind and professional staff at breakfast, bar and reception. The bed was very comfortable and the room had an old charm to it. A country home away from home! The breakfast was served in the hotel next door, it was very good and plentiful even late in the morning. We loved it so much we stayed an extra night"

"Nothing :-)"

"I was upgraded to Martin’s Chateau du Lac. The staff were excellent, friendly and helpful. The room was spacious and comfortable. The hotel has a lovely location by the lake at Genval, great to walk around. It was about 10 mins walk to the station, the walk is quite steep."

"The room was a little tired at the edges, but it didn’t affect the comfort of my stay."

"It is great that the hotel is working to operate more sustainably and to reduce the amount of single use plastics generated. But with all its efforts I was mystified that it still uses individual plastic butter/margarine tubs at its breakfast buffet. This is so easy to replace."

"Aucun."

"Not the first time I am going to this place. Everything was as expected. Rooms are comfy and everything which should be expected, coffee, aminities, etc... is available. Breakfast was good, however this time we had to wait as we came after a bus of Asian tourists left. Personally, this was not a big deal for me. The location is perfect to me, by car you can get everywhere easily. The look at the lake is relaxing. Price/service/quality ratio is simply unbeatable."

"The heating airco was irregular, it was difficult to get a correct temperature."

"Really nice setting. The Manor could host an Agatha Christie night. The bed was comfortable and the breakfast had great choices."

"There is an extra charge of 40€ per person to use the indoor pool."

"We have stayed in the Chateau before and decided to try the Manoir, it is approx 300m up the hill from the main hotel. The setting and the Manoir it-self are very quiet because it is just rooms only. Although in reception there is a self serve coffee machine which once I worked out how to operate it, it was well used first thing in the morning, fortunately we took milk with us as there was none available."

"Not that we didn't like these aspects, we enjoyed our trip, but useful to know if you are planning a stay. There is no reception, you have to check-in at the Chateau down the hill, and if you drive make note it is a one-way system around the hotel. Breakfast, evening meals & drinks bar are based dawn in the hotel "Chateau du Lac". Also there is no lift in the Manoir, fortunately I am fit & able, but even so hauling 2 x suitcases up four flights of steps which are quite steep is not for everyone."

"Great location and beautiful room very nice good big room very comfortable and beautiful views will definitely come back again."

"Aucun."

"The rooms are exceptional, very nice size, great equipment, clean and with very comfy beds. Breakfast is amazing, with a very nice offer of food and drinks and a lovely view of the Genval lake."

"Everything was great!"

"Pleasant staff We received an upgrade from the Manoir to the Château for 3 rooms that we had booked online. Much appreciated Good breakfast Lovely location on the lake Nice restaurants nearby, special mention for the Café du Lac."

"Nothing"

"The location is lovely and the hotel, staff and food is perfect. Nice restaurants nearby as well."

"I thought I'd booked the manor, but they had relocated me to the chateau and they said I should have had an email but I didn't see it, so I parked at the manor, was told to check in at the chateau so walked down in the pouring rain, only to be told I was now staying at teh chateau so had to walk back in the pouring rain to get my car and luggage. Then was woken up at 6.45 (5.45 UK time) by someone using the gym near my room dropping weights and the thudding of feet running on a treadmill. So that could have been better."